diff --git a/apps/OpenSign/src/pages/PdfRequestFiles.jsx b/apps/OpenSign/src/pages/PdfRequestFiles.jsx
index 3ab3c87ad9..639954e667 100644
--- a/apps/OpenSign/src/pages/PdfRequestFiles.jsx
+++ b/apps/OpenSign/src/pages/PdfRequestFiles.jsx
@@ -216,12 +216,18 @@ function PdfRequestFiles(
     return () => clearTimeout(timer);
     // eslint-disable-next-line react-hooks/exhaustive-deps
   }, [divRef.current, isSidebar, windowSize?.width]);
-  const redirectUrl = pdfDetails?.[0]?.RedirectUrl || "";
+  const rawRedirectUrl = pdfDetails?.[0]?.RedirectUrl || "";
+  const redirectUrl = rawRedirectUrl
+    ? rawRedirectUrl.startsWith("http://") || rawRedirectUrl.startsWith("https://")
+      ? rawRedirectUrl
+      : `https://${rawRedirectUrl}`
+    : "";
+
   useEffect(() => {
     if (isredirectCanceled) return; // Stop the redirect timer if canceled
     if (redirectUrl) {
       if (redirectTimeLeft === 0) {
-        openInNewTab(redirectUrl, "_self"); // Replace with your target URL
+        window.location.href = redirectUrl;
       }
       const timer = setTimeout(() => {
         setRedirectTimeLeft((prev) => prev - 1); // Decrement the timer
@@ -789,6 +795,9 @@ function PdfRequestFiles(
                   setIsSigned(true);
                   setSignedSigners([]);
                   setUnSignedSigners([]);
+                  if (redirectUrl) {
+                    setIsredirectCanceled(false);
+                  }
                   const isSuccessRoute = pdfDetails?.[0]?.RedirectUrl
                     ? false
                     : window.location?.pathname?.includes("load");
@@ -799,22 +808,22 @@ function PdfRequestFiles(
                     contactId
                   );
                   const index =
-                    updatedDoc.updatedPdfDetails?.[0]?.Signers.findIndex(
+                    updatedDoc?.updatedPdfDetails?.[0]?.Signers?.findIndex(
                       (x) => x.objectId === contactId
-                    );
+                    ) ?? -1;
                   const removePrefill =
-                    updatedDoc.updatedPdfDetails?.[0]?.Placeholders?.filter(
+                    updatedDoc?.updatedPdfDetails?.[0]?.Placeholders?.filter(
                       (x) => x.Role !== "prefill"
-                    );
+                    ) || [];
                   // Skip viewer placeholders when computing the next signer
                   // to notify (viewers do not gate sequential signing).
-                  let newIndex = index + 1;
+                  let newIndex = index >= 0 ? index + 1 : 0;
                   const usermail = {
-                    Email: removePrefill[newIndex]?.email || ""
+                    Email: removePrefill?.[newIndex]?.email || ""
                   };
                   const user = usermail?.Email
                     ? usermail
-                    : updatedDoc.updatedPdfDetails?.[0]?.Signers[newIndex];
+                    : updatedDoc?.updatedPdfDetails?.[0]?.Signers?.[newIndex];
                   if (
                     sendmail !== "false" &&
                     sendInOrder
@@ -1177,6 +1186,10 @@ function PdfRequestFiles(
           const currentDecline = { currnt: "YouDeclined", isDeclined: true };
           setIsDecline(currentDecline);
           setIsUiLoading(false);
+          // Trigger redirect timer if a RedirectUrl is configured
+          if (redirectUrl) {
+            setIsredirectCanceled(false);
+          }
         }
       })
       .catch((err) => {
@@ -1871,12 +1884,34 @@ function PdfRequestFiles(
                 {/* this modal is used to show decline alert */}
                 <PdfDeclineModal
                   show={isDecline.isDeclined}
-                  headMsg={t("document-declined")}
+                  headMsg={
+                    isDecline.currnt === "Sure"
+                      ? pdfDetails?.[0]?.Name
+                        ? `${t("decline")} "${pdfDetails[0].Name}"`
+                        : t("decline-document")
+                      : t("document-declined")
+                  }
                   bodyMssg={
                     isDecline.currnt === "Sure"
                       ? t("decline-alert-1")
                       : isDecline.currnt === "YouDeclined"
-                        ? t("decline-alert-2")
+                        ? (
+                            <div>
+                              <p className="mb-3">{t("decline-alert-2")}</p>
+                              {!isredirectCanceled && redirectUrl ? (
+                                <div className="flex flex-row gap-1 items-center justify-center p-3 bg-base-200 rounded-lg text-sm">
+                                  <p>{t("redirecting-you-in", { redirectTimeLeft })}</p>
+                                  <button
+                                    type="button"
+                                    onClick={handleRedirectCancel}
+                                    className="underline cursor-pointer op-text-primary focus:outline-none ml-2"
+                                  >
+                                    {t("cancel")}
+                                  </button>
+                                </div>
+                              ) : null}
+                            </div>
+                          )
                         : isDecline.currnt === "another" && handleDeclineMssg()
                   }
                   footerMessage={isDecline.currnt === "Sure"}
diff --git a/apps/OpenSign/src/primitives/PdfDeclineModal.jsx b/apps/OpenSign/src/primitives/PdfDeclineModal.jsx
index 9008bf9585..6ae0303870 100644
--- a/apps/OpenSign/src/primitives/PdfDeclineModal.jsx
+++ b/apps/OpenSign/src/primitives/PdfDeclineModal.jsx
@@ -31,26 +31,44 @@ function CustomModal(props) {
 
   return (
     props.show && (
-      <dialog className="op-modal op-modal-open absolute z-[448]">
-        <div className="w-[95%] md:w-[60%] lg:w-[40%] op-modal-box p-0 overflow-y-auto hide-scrollbar text-sm">
+      <dialog className="op-modal op-modal-open" style={{ zIndex: 448 }}>
+        <div className="w-[90%] max-w-[440px] op-modal-box p-6 bg-base-100 rounded-2xl shadow-2xl relative max-h-[90vh] overflow-y-auto hide-scrollbar text-sm">
           {props?.isLoader && (
-            <div className="absolute h-full w-full flex flex-col justify-center items-center z-[999] bg-[#e6f2f2]/80">
+            <div className="absolute inset-0 flex flex-col justify-center items-center z-[999] bg-base-100/80 backdrop-blur-sm rounded-2xl">
               <Loader />
             </div>
           )}
-          <h3 className="text-base-content font-bold text-lg pt-[15px] px-[20px]">
-            {props?.headMsg && props?.headMsg}
-          </h3>
-          {!isExtendExpiry && (
-            <div className="p-[10px] px-[20px] text-[15px] text-base-content">
-              {props.bodyMssg && props.bodyMssg}
+
+          {/* Close button for info-only state */}
+          {!props.footerMessage && !isCreator && !props.isDownloadBtn && (
+            <button
+              className="text-base-content/60 hover:text-base-content op-btn op-btn-xs op-btn-circle op-btn-ghost absolute right-3.5 top-3.5 z-40"
+              onClick={() => props.setIsDecline && props.setIsDecline({ isDeclined: false })}
+            >
+              ✕
+            </button>
+          )}
+
+          {/* Header Title */}
+          <div className="mb-3">
+            <h3 className="text-base-content font-bold text-lg leading-snug">
+              {props?.headMsg && props.headMsg}
+            </h3>
+          </div>
+
+          {/* Body message */}
+          {!isExtendExpiry && props.bodyMssg && (
+            <div className="text-sm leading-relaxed text-base-content/80 mb-4">
+              {props.bodyMssg}
             </div>
           )}
-          {!isExtendExpiry && (
-            <div className="flex flex-row items-center">
+
+          {/* Buttons for Creator Extend / Download */}
+          {!isExtendExpiry && (isCreator || props.isDownloadBtn) && (
+            <div className="flex flex-row items-center justify-end gap-2 mt-4">
               {isCreator && (
                 <button
-                  className="op-btn op-btn-primary px-6 ml-[20px] mb-3 mt-1"
+                  className="op-btn op-btn-primary op-btn-sm rounded-xl px-4 font-semibold"
                   onClick={() => handleExtendBtn()}
                 >
                   {t("extend")}
@@ -58,7 +76,7 @@ function CustomModal(props) {
               )}
               {props.isDownloadBtn && (
                 <button
-                  className="op-btn op-btn-secondary ml-[10px] mb-3 mt-1"
+                  className="op-btn op-btn-secondary op-btn-sm rounded-xl px-4 font-semibold"
                   onClick={() => props.handleDownloadBtn()}
                 >
                   {t("download")}
@@ -66,64 +84,63 @@ function CustomModal(props) {
               )}
             </div>
           )}
+
+          {/* Decline Confirmation Form */}
           {props.footerMessage && (
-            <>
-              <div className="mx-3 text-base-content">
-                <textarea
-                  rows={3}
-                  placeholder="Reason (optional)"
-                  className="px-4 op-textarea op-textarea-bordered focus:outline-none hover:border-base-content w-full text-xs"
-                  value={reason}
-                  onChange={(e) => setReason(e.target.value)}
-                ></textarea>
-              </div>
-              <div className="m-[15px]">
+            <div className="mt-3">
+              <label className="block text-xs font-semibold text-base-content/70 mb-1.5">
+                {t("reason")} <span className="font-normal text-base-content/50">({t("optional")})</span>
+              </label>
+              <textarea
+                rows={3}
+                placeholder={t("reason")}
+                className="px-3.5 py-2.5 op-textarea op-textarea-bordered w-full text-xs rounded-xl focus:outline-none hover:border-base-content transition-all resize-none"
+                value={reason}
+                onChange={(e) => setReason(e.target.value)}
+              />
+              <div className="flex flex-row items-center justify-end gap-2 mt-4">
                 <button
-                  className="op-btn op-btn-primary mr-2 px-6"
                   type="button"
+                  className="op-btn op-btn-ghost op-btn-sm rounded-xl font-semibold text-base-content"
                   onClick={() => {
-                    props.declineDoc(reason);
                     setReason("");
+                    props.setIsDecline({ isDeclined: false });
                   }}
                 >
-                  {t("yes")}
+                  {t("cancel")}
                 </button>
                 <button
                   type="button"
-                  className="op-btn op-btn-secondary"
+                  className="op-btn op-btn-primary op-btn-sm rounded-xl px-5 font-semibold"
                   onClick={() => {
+                    props.declineDoc(reason);
                     setReason("");
-                    props.setIsDecline({ isDeclined: false });
                   }}
                 >
-                  {t("close")}
+                  {t("yes")}
                 </button>
               </div>
-            </>
+            </div>
           )}
+
+          {/* Extend Expiry Form */}
           {isExtendExpiry && (
-            <form className="mx-3 mb-3" onSubmit={handleUpdateExpiry}>
-              <label
-                htmlFor="expiryDate"
-                className="ml-2 mt-2 text-base-content"
-              >
-                {t("expiry-date")} {"(dd-mm-yyyy)"}
+            <form className="mt-3" onSubmit={handleUpdateExpiry}>
+              <label htmlFor="expiryDate" className="block text-xs font-semibold text-base-content/70 mb-1.5">
+                {t("expiry-date")} (dd-mm-yyyy)
               </label>
               <input
                 id="expiryDate"
                 type="date"
                 onClick={(e) => e?.currentTarget?.showPicker?.()}
-                className="rounded-full w-full px-4 op-input op-input-bordered op-input-md text-base-content focus:outline-none hover:border-base-content"
+                className="w-full px-3.5 py-2 rounded-xl op-input op-input-bordered text-xs text-base-content focus:outline-none hover:border-base-content"
                 defaultValue={props?.doc?.ExpiryDate?.iso?.split("T")?.[0]}
                 onChange={(e) => setExpiryDate(e.target.value)}
               />
-              <div className="flex flex-row items-center mt-2">
-                <button type="submit" className="op-btn op-btn-primary mr-2">
-                  {t("update")}
-                </button>
+              <div className="flex flex-row items-center justify-end gap-2 mt-4">
                 <button
                   type="button"
-                  className="op-btn op-btn-secondary"
+                  className="op-btn op-btn-ghost op-btn-sm rounded-xl font-semibold text-base-content"
                   onClick={() => {
                     setExpiryDate("");
                     setIsExtendExpiry(false);
@@ -131,10 +148,21 @@ function CustomModal(props) {
                 >
                   {t("cancel")}
                 </button>
+                <button type="submit" className="op-btn op-btn-primary op-btn-sm rounded-xl px-5 font-semibold">
+                  {t("update")}
+                </button>
               </div>
             </form>
           )}
         </div>
+
+        {/* Backdrop overlay */}
+        {!props.footerMessage && (
+          <div
+            className="op-modal-backdrop"
+            onClick={() => props.setIsDecline && props.setIsDecline({ isDeclined: false })}
+          />
+        )}
       </dialog>
     )
   );