I'm thinking something that shows the number (and name if available) of the current caller (or the last caller if they're not on the phone) and allows them to enter/update their name, any details about the person and (in a separate field) details about their call. Caller name and info about them should get saved to the database, and the call description should be set as a session variable in FreeSWITCH (which will be stored in the CDR)
I'm thinking something that shows the number (and name if available) of the current caller (or the last caller if they're not on the phone) and allows them to enter/update their name, any details about the person and (in a separate field) details about their call. Caller name and info about them should get saved to the database, and the call description should be set as a session variable in FreeSWITCH (which will be stored in the CDR)