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39 changes: 35 additions & 4 deletions docs/pages/pricing/faqs.mdx
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Expand Up @@ -19,10 +19,41 @@ For full per-metric rates and worked examples, see our

## What counts as a realtime collaboration minute?

Realtime collaboration minutes count when multiple users are active in a room.
Two users in a room for 5 minutes is 10 collaboration minutes, billed at $0.002
each. You can see exactly what's being counted on your
[dashboard usage page](/dashboard/usage).
Realtime collaboration minutes measure time when two or more people or agents
are in the same room together. Each connected user-minute counts. Two users in a
room for 5 minutes is 10 collaboration minutes, billed at $0.002 each.

Solo sessions cost $0. If only one person or agent is in a room, it is not
billed.

### What counts as connected?

A user counts as connected when they have an open connection to a room鈥攆or
example, after joining with
[`RoomProvider`](/docs/api-reference/liveblocks-react#RoomProvider) or
[`enterRoom`](/docs/api-reference/liveblocks-client#Client.enterRoom). Each
browser tab is one connection.

### When does billing pause?

If no one is using the room (no presence updates, cursor movement, or other
activity), the room becomes inactive after 10 seconds. Collaboration minutes
stop accumulating until someone interacts again.

### Do background tabs count?

By default, Liveblocks keeps connections open in background tabs, so those users
still count as connected. To disconnect inactive background tabs automatically,
set
[`backgroundKeepAliveTimeout`](/docs/api-reference/liveblocks-client#createClientBackgroundKeepAliveTimeout)
on your client.

### Where can I see collaboration minutes?

Your [dashboard usage page](/dashboard/usage) shows collaboration minutes at the
workspace level. Each project overview page shows collaboration minutes over
time for that project. Per-user and per-room breakdowns are not available in the
dashboard today.

## Which Liveblocks plan should I choose?

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16 changes: 8 additions & 8 deletions docs/pages/pricing/overview.mdx
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Expand Up @@ -36,14 +36,14 @@ See [Plans](/docs/pricing/plans) for full details on each plan.
Liveblocks charges for what your app uses, applied against your monthly credits
first. The main metered units:

| Unit | Description | Rate |
| ----------------------------------------------------------------------- | ----------------------------------------------------- | ----------------- |
| [Realtime collaboration minutes](/docs/pricing/plans/pro#Metered-usage) | Active time people and agents spend together in rooms | $0.002 per minute |
| [Comments created](/docs/pricing/plans/pro#Metered-usage) | Each comment posted in your app | $0.01 per comment |
| [Realtime data storage updates](/docs/pricing/plans/pro#Metered-usage) | Each change written to stored data | $1 per 1M updates |
| [Realtime data stored](/docs/pricing/plans/pro#Metered-usage) | Total data kept in storage | $0.15 per GB |
| [Monthly custom notifications](/docs/pricing/plans/pro#Metered-usage) | Notifications you trigger from your own code | $0.01 per event |
| [File storage](/docs/pricing/plans/pro#Metered-usage) | Total files stored | $0.15 per GB |
| Unit | Description | Rate |
| ----------------------------------------------------------------------- | ------------------------------------------------------------ | ----------------- |
| [Realtime collaboration minutes](/docs/pricing/plans/pro#Metered-usage) | When 2+ people are in the same room, each user-minute counts | $0.002 per minute |
| [Comments created](/docs/pricing/plans/pro#Metered-usage) | Each comment posted in your app | $0.01 per comment |
| [Realtime data storage updates](/docs/pricing/plans/pro#Metered-usage) | Each change written to stored data | $1 per 1M updates |
| [Realtime data stored](/docs/pricing/plans/pro#Metered-usage) | Total data kept in storage | $0.15 per GB |
| [Monthly custom notifications](/docs/pricing/plans/pro#Metered-usage) | Notifications you trigger from your own code | $0.01 per event |
| [File storage](/docs/pricing/plans/pro#Metered-usage) | Total files stored | $0.15 per GB |

Rates shown here are indicative. See
[Pro](/docs/pricing/plans/pro#Metered-usage) and
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2 changes: 1 addition & 1 deletion docs/pages/pricing/plans/free.mdx
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Expand Up @@ -18,7 +18,7 @@ monthly credits and overage billing.

| Item | Free included usage |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------ |
| <LimitLabel tooltip="The total active time people and agents spend together inside rooms.">Realtime collaboration minutes</LimitLabel> | <Limits.FreeRealtimeCollaborationMinutesIncluded /> included |
| <LimitLabel tooltip="When 2+ people or agents are in the same room, each user-minute counts. Solo sessions cost $0.">Realtime collaboration minutes</LimitLabel> | <Limits.FreeRealtimeCollaborationMinutesIncluded /> included |
| <LimitLabel tooltip="Number of net new comments created.">Comments created</LimitLabel> | <Limits.FreeCommentsCreatedIncluded /> included |
| <LimitLabel tooltip="Each change written to stored data, billed per million updates.">Realtime data storage updates</LimitLabel> | <Limits.FreeRealtimeDataStorageUpdatesIncluded /> included |
| <LimitLabel tooltip="Total data kept in storage, billed per GB.">Realtime data stored</LimitLabel> | <Limits.FreeRealtimeDataStoredIncluded /> included |
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2 changes: 1 addition & 1 deletion docs/pages/pricing/plans/pro.mdx
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Expand Up @@ -25,7 +25,7 @@ anything above them.

| Item | Pro pricing |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------- |
| <LimitLabel tooltip="The total active time people and agents spend together inside rooms.">Realtime collaboration minutes</LimitLabel> | <Limits.RealtimeCollaborationMinutesPrice /> |
| <LimitLabel tooltip="When 2+ people or agents are in the same room, each user-minute counts. Solo sessions cost $0.">Realtime collaboration minutes</LimitLabel> | <Limits.RealtimeCollaborationMinutesPrice /> |
| <LimitLabel tooltip="Number of net new comments created.">Comments created</LimitLabel> | <Limits.CommentsCreatedPrice /> |
| <LimitLabel tooltip="Each change written to stored data, billed per million updates.">Realtime data storage updates</LimitLabel> | <Limits.RealtimeDataStorageUpdatesPrice /> |
| <LimitLabel tooltip="Total data kept in storage, billed per GB.">Realtime data stored</LimitLabel> | <Limits.RealtimeDataStoredPrice /> |
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2 changes: 1 addition & 1 deletion docs/pages/pricing/plans/team.mdx
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Expand Up @@ -30,7 +30,7 @@ anything above them.

| Item | Team pricing |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------- |
| <LimitLabel tooltip="The total active time people and agents spend together inside rooms.">Realtime collaboration minutes</LimitLabel> | <Limits.RealtimeCollaborationMinutesPrice /> |
| <LimitLabel tooltip="When 2+ people or agents are in the same room, each user-minute counts. Solo sessions cost $0.">Realtime collaboration minutes</LimitLabel> | <Limits.RealtimeCollaborationMinutesPrice /> |
| <LimitLabel tooltip="Number of net new comments created.">Comments created</LimitLabel> | <Limits.CommentsCreatedPrice /> |
| <LimitLabel tooltip="Each change written to stored data, billed per million updates.">Realtime data storage updates</LimitLabel> | <Limits.RealtimeDataStorageUpdatesPrice /> |
| <LimitLabel tooltip="Total data kept in storage, billed per GB.">Realtime data stored</LimitLabel> | <Limits.RealtimeDataStoredPrice /> |
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