This project documents printer installation, peripheral configuration, driver management, and troubleshooting procedures commonly used in IT support environments.
The purpose is to demonstrate practical knowledge in supporting printers, scanners, USB devices, and other peripherals.
- Printer installation
- Driver management
- Peripheral troubleshooting
- Scanner setup
- User support
- Hardware support
- Technical documentation
- USB printers
- Network printers
- Wireless printers
- Flatbed scanners
- Multi-function printers
- Keyboards
- Mice
- USB devices
- External storage devices
- Webcams
☐ Install printers
☐ Configure printer settings
☐ Update drivers
☐ Troubleshoot printing issues
☐ Configure scanners
☐ Support USB devices
Gather information about the issue.
Determine whether the problem is hardware, software, driver, or connectivity related.
Apply the appropriate fix.
Confirm the issue is resolved.
Record actions taken.
This project demonstrates skills relevant to:
- IT Support
- Help Desk
- Desktop Support
- Technical Support
Samkelwe Cingo
IT Support Specialist