An Amazon Transcribe demo to produce a Microsoft Word document containing the turn-by-turn transcription of the audio. This will include additional metadata depending upon the options selected, such as caller sentiment, category identification and issue detection
Rich Communication services (RCS) integration with Enterprise Unified Communicator on sipml5 (webRTC)
A comprehensive accelerator to help you build a modern contact center solution using Azure Communication Service.
Model Context Protocol (MCP) server for the CallRail REST API v3 — query calls, form submissions, transcripts, and more from Claude Code, Claude Desktop, Cursor, or any MCP client.
AI-Powered Customer Support Call Analysis, QA & Compliance.
Local-first call analytics platform with shared pipeline, pilot-ready API/UI, saved-result history, and on-prem deployment paths
Add a description, image, and links to the call-analytics topic page so that developers can more easily learn about it.
To associate your repository with the call-analytics topic, visit your repo's landing page and select "manage topics."